Managed Services

< Back

RACKS24 helps the telecom operator diversify their business by introducing fully developed and tested managed services tailored to their local market. We help you in preparing the business case, up to deploying and operating the NOC, by providing technical and commercial resources.

 

RACKS24 operates the Network Operation Centers, Security Operation Centers, Integrated Operating Centers (with IoT) and Data Centers to efficiently deliver an extensive portfolio of Managed Services with SLAs and full-time support.

 

These solutions are implemented by highly qualified engineers with hands-on experience in different information and communication technology fields. RACKS24 also assists operators in devising the commercial models to offer Managed Services, thus assisting telcos in go-to market plans, marketing content, account management, and technical solution write ups.

 

Managed Hosting Services

RACKS24 partners with telecom operators to help them provide an end-to-end data network service with on-site equipment that is fully managed and supported through a single point of contact for all connectivity and CPE issues. The service includes monitoring, management, maintenance and onsite interventions for hardware replacement when required. The service covers on-site routers, switches, wireless access points and security devices.

Colocation

Our colocation services are provided from secure hosting facilities in our partners’ managed datacenters in the region or globally. These hosting facilities are redundant on all layers of the datacenter infrastructure, highly scalable and managed 24×7 by highly skilled professionals.

Proactive Monitoring & Platform Management

Get a peace of mind with around-the-clock proactive server monitoring. Our senior system engineers continuously monitor your server’s health and reacts to alerts. Servers health  is monitored in real time. Our experienced monitoring team always keeps an eye on your server, ready to take preemptive actions should a problem occur.

Backup-as-a-Service

Backup as a service provides complete data protection with a low RPO and RTO supporting most OS, Hypervisors, databases and applications. Pricing is volume based. Tailored solutions are available

Managed Storage

Alleviate your team from complex storage management by outsourcing the day to day management of your storage system to RACKS24. You no longer need to maintain storage expertise as we will manage your data growth and expansion and provide you with capacity planning and operations insights reports

Managed Security

Strengthen your information security defenses and reduce your costs by leveraging on  managed security services from RACKS24. The service is provided by highly skilled professionals who can react faster to threats and mitigate known attacks.

Remote Managed CPE​

RACKS24 partners with telecom operators to help them provide an end-to-end data network service with on-site equipment that is fully managed and supported through a single point of contact for all connectivity and CPE issues. The service includes monitoring, management, maintenance and onsite interventions for hardware replacement when required. The service covers on-site routers, switches, wireless access points and security devices.